Front Desk Concierge
LARC, Inc. is seeking a warm, compassionate, and professional Front Desk Concierge to serve as the welcoming face of our organization. In this role, you will provide attentive support to individuals with intellectual developmental disabilities, ensuring every person who enters our facility feels respected, valued, and heard. The ideal candidate brings a calm and friendly demeanor, excellent communication skills, and a genuine commitment to helping others. You will assist visitors, respond to inquiries, coordinate front‑desk activities, and help maintain a positive, inclusive environment that reflects LARC’s mission of empowering individuals with disabilities. All candidates are required to pass a Level II background screening with fingerprints. (For more information on the background screening, please visit https://info.flclearinghouse.com.) To apply, please send your resume and/or letter of interest to [email protected].
ESSENTIAL DUTIES AND RESPONSIBILITIES
FRONT DESK CONCIERGE: Greet visitors and direct them to appropriate destination; offering and maintaining a welcoming atmosphere. Maintain visitor and client log; documenting late arrivals and early dismissals accordingly. Answer and direct calls to appropriate personnel; recording and communicating missed calls to the appropriate personnel. Sort incoming and outgoing mail on a daily basis. Log monies received in “Check Log” and provide copies to Accounting and Development/Executive Director-when applicable
OFFICE SUPPORT/CLERICAL DUTIES: Files monthly Medicaid Waiver paper billing for client files. Assists Administrative Program Assistant with logging in membership and fundraising into ACCESS as needed. Assist with completing daily attendance in Therap. Assists with scanning/copying of documents and MEMOS. Assist with bulk mailings up to and including making copies, making labels, preparing/stuffing envelopes and adding postage. Assists with tracking and updating driver licenses and vehicle insurance information into ACCESS; notifying appropriate staff when documents are expired. Prepares and/or sets up conference and meeting rooms for scheduled and staff meetings. Maintains and monitors LARC calendars and schedule meetings as requested by LARC staff.
Assist employees with office supplies requests. Keeps Administrative Program Assistant informed on office supply inventory.
Performs related duties as required.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibility.
QUALIFICATION REQUIREMENT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required. One-year receptionist/ clerical experience preferred. Demonstrated knowledge and experience using MS Office Suite.
CERTIFICATES, LICENSES, REGISTRATIONS: A valid Florida driver's license is required. Proof of automobile insurance is required if private vehicle is used for LARC business. Able to pass level II background screening.
OTHER SKILLS and ABILITIES: Able to use a multi-line phone system, copy and fax machine. Able to use Microsoft Office products.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This job description reflects the general details considered necessary to describe the principle functions of the job. It should not be construed as a detailed description of all work requirements that may be inherent in the job nor shall be construed. This description has been reviewed by me and I have been given the opportunity to discuss with my supervisor. I have received a copy of this job description.
