Community Engagement Coordinator

 

JOB DESCRIPTION

Title: Community Engagement Coordinator (Southwest Florida)
Location: Southwest Florida Regional Office (Bonita Springs, Florida)
Reports To: Development Manager – Southwest Florida
Status: Non-Exempt

JOB SUMMARY:
The Community Engagement Coordinator plays a key role in advancing the Make-A-Wish mission by overseeing and managing the Kids for Wish Kids program, including the Youth Leadership Committee (YLC) and its signature events. This position is also responsible for managing the Adopt-A-Wish program, fostering relationships with National Partners, coordinating wish celebrations, and soliciting auction items to support regional fundraising initiatives.

PRIMARY RESPONSIBILITIES:

Kids For Wish Kids & Youth Leadership Committee (YLC)

Recruit, interview, and onboard new YLC members annually

Coordinate all aspects of YLC, including its annual fundraiser, member engagement, and monthly meetings

Support and steward students, parents, schools, club leaders, and community organizations involved in Kids for Wish Kids events

 

Mac and Cheese Challenge

Collaborate with the Special Events Coordinator and YLC to plan and execute the event

Solicit attendees, in-kind donations, vendors, and day-of volunteers

Provide post-event stewardship for donors and attendees

Analyze event performance and implement improvements

 

Walk For Wishes

Manage the online event platform (EMC site)

Secure vendors, in-kind donations, and volunteers

Conduct outreach to build participation and team engagement

 

Adopt-A-Wish & Wish Celebrations

Identify eligible wishes for sponsorship and create compelling wish stories

Match wishes with donors and maintain accurate records in Salesforce

Ensure proper donor recognition and stewardship following Adopt-A-Wish procedures

Coordinate wish send-offs, wish deliveries, and wish reveals

Work closely with the Southwest team and Wish Coordinators to execute memorable experiences for wish families

 

Auction Coordination (Internal & External Events)

Send solicitation letters to past and potential auction donors

Follow up on donation offers and ensure timely collection

Coordinate donation delivery, packaging, and event preparation

Enter and manage auction donations in Salesforce & OneCause

Send acknowledgment letters to donors

 

Volunteer & Intern

Manage and distribute the monthly volunteer newsletter

Oversee event volunteer assignments and serve as the on-site contact

Recruit, onboard, and steward interns and volunteers

Plan and execute volunteer appreciation events and logistics

 

National Partner

Manage outreach and stewardship for National Partners.

Create and distribute a monthly National Partner newsletter

 

Wish Alumni Program

Work with Chapter Leadership to launch and execute a Wish Alumni Program to maintain contact with wish families after wishes are granted

Recruit wish kid speakers for events, meetings, podcasts, and other engagements

Coordinate all wish family events

 

Financial & Administrative

Process and enter donations into batch records

Prepare and submit bank deposit paperwork following audit procedures

Produce, mail, and track all donor acknowledgment letters

Handle mail processing, bank deposits, and donor acknowledgments

Maintain event/program-specific binders and execute necessary office mailings

 

SKILLS AND QUALIFICATIONS:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

Experience with Salesforce, Sharepoint and OneCause preferred

Familiarity with Canva is a plus

 

ADDITIONAL EXPECTATIONS:

Attend regional events and committee meetings as needed

Represent Make-A-Wish at community engagements and networking opportunities
Attend committee meetings as required and other duties as assigned

 

TO APPLY:

Send resume to Taylor Marini, Regional Director, at [email protected]